Shipping
Shipping
Free shipping on every fixture, anywhere in the United States.
Handling: orders ship in 1–2 business days.
Cost: free on every order of $35 or more (that is every fixture); $5.95 below that. At checkout you can choose Protected shipping for $3.95: if the parcel is lost, stolen after delivery or damaged, we reship or refund within 48 hours of your email — no carrier claim to wait for.
Transit: typically 7–12 days, tracked. You receive a tracking link by email as soon as the parcel is scanned; the delivery estimate for your address is shown at checkout.
Sets may arrive in more than one parcel. Each parcel has its own tracking number.
Sending it as a gift
Enter their address at checkout and yours for billing; add a note in the cart and we email it to them when the parcel is on its way. The packing slip never shows a price. We cannot put a card in the box — the note travels by email.
Questions about an order: hello@frilys.com