Returns

Thirty nights, money back

Live with it for thirty nights, counted from the day it arrives. If the room isn’t better, send it back for a full refund of the purchase price.

How it works

  1. Email hello@frilys.com with your order number within 30 days of delivery.
  2. We reply with a prepaid return label.
  3. Pack the lamp, plate, remote and cable in any box and drop it off.
  4. The refund goes to your original payment method within 5 business days of the parcel arriving.

Damaged or wrong item

Send a photo within 7 days of delivery and we replace it. No return needed.